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Thursday, November 11, 2010

Flight Attendant Horror Stories : 1

1.We were flying out of San Juan, Puerto Rico, and a husband and wife boarded the plane. They were "tan and popular" types, as I call them. She had on her sarong and gold lamé heels and her husband had on his golf outfit. They were very hoity-toity nouveau riche and obviously thought they were hot stuff. We had open seating in coach at the time, so the agent had told everyone to find an empty seat and settle in. This couple went ahead and took two open seats that were in first class instead of in coach, where they had purchased their seats. I was the one pulling tickets and I would not have noticed except that the agent then brought two people up who actually had those seats in first class. So I approached the couple that had seated themselves there and asked them which seats they had, and they told me they didn't know but that they had been told to take any open seat. I apologized but told them that the first class seats were taken by paying customers and that they'd have to go find seats in coach. And the woman said, "But we're already sitting here. We've already put our luggage in the overhead bin, we're not changing seats." She kept saying it was ridiculous, and that we had already delayed them into San Juan and that the least we could do was give them a first class seat. She was causing a scene and her husband was just sitting there. Finally they went back to coach and I thought that was the end of it

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